Empowering the People Behind Every Smile

Behind every reliable dental system is a skilled technical professional.

Dürr Dental training in Nairobi brought together more than 80 dental technicians and biomedical engineers from across East and Southern Africa. The programme focused on practical technical skills, knowledge exchange and professional development.

From 20–24 July, Nairobi became a hub for technical learning as participants from Kenya, Uganda, Tanzania, Rwanda, Zimbabwe and Zambia came together for a regional training programme hosted by Transafrica Medical Supplies.

The training went beyond product knowledge. It focused on building confidence in installation, maintenance, troubleshooting and optimisation, helping strengthen the technical support behind modern dental practices across the region.

Day 1: Building Regional Technical Expertise

The programme began with biomedical engineers and technicians from across East Africa gathering at Transafrica Medical Supplies for a comprehensive technical training session.

The first day focused on two important areas of modern dental technology: VistaSoft imaging software and Dürr Dental V/VS suction systems.

Participants explored the technologies through technical sessions and practical learning, gaining a deeper understanding of the systems they support in dental practices.

VistaSoft Imaging Technology

The training introduced participants to VistaSoft imaging software and the systems that support digital imaging workflows within modern dental practices.

Understanding the software, system configuration and communication between devices is essential for maintaining reliable digital imaging operations.

The sessions gave participants an opportunity to strengthen their technical knowledge and better understand the technology behind everyday dental imaging.

Dürr Dental Suction Systems

The training also covered Dürr Dental V/VS suction systems, which play an important role in modern dental practice workflows.

Participants developed their understanding of the systems and the technical considerations involved in keeping dental suction equipment operating reliably.

Exploring Transafrica Medical Supplies

Day 1 also included a facility tour at Transafrica Medical Supplies.

The delegates had an opportunity to explore our facility and see the range of dental technologies and solutions available through Transafrica. The visit also provided a practical connection between the technical training and the equipment used by dental professionals across the region.

Day 2: From Technical Knowledge to Practical Skills

On Day 2, the training moved further into practical engineering applications.

The sessions focused on VistaSoft server migration and the Dürr Dental VS 900 S wet suction system, giving participants an opportunity to develop skills around installation, maintenance, diagnostics and troubleshooting.

VistaSoft Server Migration

The morning session took participants through the VistaSoft installation and server migration process.

The training covered system requirements, configuration, secure data migration, database management, system backups and workstation connectivity.

Participants also explored how different devices communicate within a dental practice and how workflows can be optimised for reliable digital imaging.

Proper server migration is important for protecting patient records, maintaining image integrity and supporting uninterrupted digital imaging across the practice.

The practical approach allowed participants to understand not only how the system is configured, but also the technical considerations that can arise when implementing it in a real clinical environment.

Hands-On Training with the VS 900 S

The afternoon focused on the Dürr Dental VS 900 S wet suction system.

Biomedical engineers gained practical experience in:

• Preventive maintenance
• Diagnostics
• Troubleshooting
• Performance optimisation

The hands-on sessions helped participants develop the practical skills needed to support reliable suction systems in busy dental clinics.

For biomedical engineers, this type of manufacturer-led training provides valuable knowledge that can be applied directly when installing, servicing and maintaining equipment in the field.

Learning Directly From the Manufacturer

One of the key strengths of the programme was the opportunity for regional technical professionals to learn directly from DÜRR DENTAL Academy trainers.

Manufacturer-led training gives engineers and technicians a deeper understanding of the technologies they support. It also provides an opportunity to learn recommended installation, maintenance and troubleshooting practices directly from specialists familiar with the equipment.

For Transafrica Medical Supplies, this forms an important part of our commitment to technical excellence.

We believe that supplying world-class dental equipment should be supported by equally strong technical expertise.

Strengthening Technical Capacity Across Africa

The training brought together professionals from six African countries, creating an opportunity for knowledge exchange across borders.

Many dental technicians in the region have had limited exposure to advanced European dental technologies. Some also receive only basic technical training during their formal education.

Practical programmes such as this help bridge that gap.

By working directly with advanced equipment and experienced trainers, participants can strengthen their practical knowledge and develop greater confidence in installation, maintenance and troubleshooting.

The benefits extend beyond the training room.

Skilled technical professionals help dental practices keep equipment performing reliably. This can support efficient workflows and allow dental professionals to focus on what matters most: patient care.

The Transafrica Medical Supplies and Dürr Dental Partnership

The training also reflects the strength of the partnership between Transafrica Medical Supplies and Dürr Dental.

As an authorised Dürr Dental dealer in the region, Transafrica connects dental professionals with Made-in-Germany dental technology, supported by local technical expertise.

Our role goes beyond supplying equipment.

We support customers through installation, servicing, maintenance, technical assistance and product-focused training. This approach helps dental practices get greater value from their investment and maintain reliable equipment performance throughout its working life.

Our annual training programmes also help ensure that our engineering team continues to develop the technical knowledge required to support the technologies we supply.

Biomedical engineers gain hands-on experience during Dürr Dental technical training in Nairobi.

Investing in the People Behind Dental Technology

Technology continues to evolve rapidly.

As dental imaging, digital workflows and clinical equipment become more sophisticated, technical professionals must continue learning and developing their skills.

That is why training remains an important part of our approach at Transafrica Medical Supplies.

The Dürr Dental training programme was not simply about learning how a product works. It was about building confidence, sharing expertise and strengthening the people responsible for keeping dental technology working reliably.

More than 80 professionals.

Six countries.

One shared commitment to better dental healthcare.

Together, we are helping build a stronger technical community across East and Southern Africa.

One connection. One skill. One smile at a time.

Get More From Your Dental Technology

Our Transafrica Training Academy is always available to help you get more from the products and technologies we supply.

Whether you need product training, handling guidance or workflow optimisation, our programmes are designed to improve your understanding and build confidence when working with specific dental technologies.

We also work with internationally recognised experts and lecturers from leading universities, bringing additional expertise and practical insight to our training programmes.

Our training is not intended to teach a profession or replace formal professional education. Instead, it focuses on helping users understand, operate and optimise a specific product or technology supplied by Transafrica Medical Supplies.

Our goal is simple: help you get the maximum value from your technology.

Ready to improve your product knowledge and confidence?

Book Your Training Session

Schedule training through the Transafrica Medical Supplies website and learn how to get more from your equipment.

[BOOK TRAINING]